Zoom Client on Mac Monterey not launching | Community
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Newcomer
December 28, 2021
Question

Zoom Client on Mac Monterey not launching

  • December 28, 2021
  • 6 replies
  • 6 views

I have a new Mac Book Air with Monterey loaded and use Safari. I cannot get Zoom client to launch - toddles between admit and launch but does not launch. I have deleted Zoom Client and reloaded - no difference. I then launch my meeting through the browser but the video goes about 5 minutes into the meeting. Any help? 

    6 replies

    CarlaA
    Community Manager
    Community Manager
    December 30, 2021

    Hi @Ytallent, welcome to the Zoom Community! Are you receiving an error message? If so, please provide a screenshot. Can you also try removing Zoom via the installer by going to Applications -> right-clicking on zoom.us -> Show package contents -> open Contents -> open Frameworks -> use the ZoomUninstaller file. Then re-install Zoom by going on this link: https://zoom.us/download. Restart your computer and then try again. Keep me updated!

     

     

    Newcomer
    March 31, 2022

    Hi!

     

    Tried using this method.  Uninstalled twice and reinstalled but still wont work on Mac w/ apple chip.  I used the  install for mac with apple chip.  Any other recourse to this problem?

     

    Newcomer
    January 11, 2022

    @Ytallent wrote:

    I have a new Mac Book Air with Monterey loaded and use Safari. I cannot get Zoom client to launch - toddles between admit and launch but does not launch. I have deleted Zoom Client and reloaded - no difference. I then launch my meeting through the browser but the video goes about 5 minutes into the meeting. Any help? 


    Same problem here.  

    Newcomer
    January 11, 2022

    On a MacBook Pro, can't we just drag the file to trash? 

    Newcomer
    May 25, 2022

    I have the same problem and despite reloading zoom, and update Monterey, it still does it. It's become very unreliable for meetings. I've been in touch with Apple who don't seem to have a solution.

    Newcomer
    October 26, 2022

    I'm in IT and our users who upgrade to Monterey 12.6 are no longer able to launch the Zoom client.  I've tried everything on the web to no avail. Very frustrating ...

    Newcomer
    March 19, 2025

    I'm now on Sonoma 14.1.1 and Zoom has stopped launching on a Macbook Pro. Nothing works, and I have to go through my browser which also works poorly when at all. Reinstalling does nothing.