Zoom Camera not working. Video at 90 degree angle using Dex external monitor | Community
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R
Newcomer
RotateCamera
Newcomer
June 18, 2025
Question

Zoom Camera not working. Video at 90 degree angle using Dex external monitor

  • June 18, 2025
  • 2 replies
  • 7 views

When I connect an external monitor, the camera does NOT rotate in landscape mode (in the external monitor using DEX). I can turn the device and it might lock for a few moments, however when I interact with the app it reverts back to 90 degrees I've tried all the possible settings in the Galaxy Tab S8 and the Zoom meeting app (Version 6.4.11.30526), without success. It works great on Google Meet without issue. Can you help?

2 replies

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
June 24, 2025

Your issue is with the OS not Zoom and you need to get the latest version of Zoom - currently 6.5.1.

If this works please click accept as a solution.

R
Newcomer
RotateCameraAuthor
Newcomer
June 24, 2025

It doesn't work, as 6.4.11.30526 is the current version on google play currently. Thanks. I'll update when it changes.

S
Newcomer
Sjeanes
Newcomer
August 27, 2025

Based on Samsung’s documentation, there appears to be some Optional Compatibility Features the Zoom Android client could implement - https://developer.samsung.com/samsung-dex/modify-optional.html

 

Specifically the “Disable fixed orientation for camera“ section of the developer article.

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