Zoom automatically shuts down after about a minute. | Community
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Newcomer
December 23, 2025
Question

Zoom automatically shuts down after about a minute.

  • December 23, 2025
  • 1 reply
  • 21 views

When I join Zoom, it automatically closes after about one minute. I have tried switching my internet connection by using a hotspot, and I have also tried joining from a different device, but the problem persists. Zoom keeps closing automatically after one minute. Could you please explain what might be causing this and suggest possible solutions?

1 reply

jrmagno
Employee
Employee
January 8, 2026

Hi Emilyparkkk,

 

There are several reasons on why your zoom automatically closes after 1 minute. Based on what you have shared, most common reason is Account-Level Restriction of the meeting. 

This often happens when:

  • The meeting requires “Only authenticated users can join”

  • Your account is signed out, suspended, or conflicted

  • You are logged in with the wrong Zoom account/email

You need to 

  • Sign out of Zoom completely

  • Sign back in using the same email/domain the meeting expects

  • If it’s a work meeting, ensure you’re signed in via SSO, not email/password

  • Ask the host:

    • Is authentication required?

    • Is the meeting restricted to internal users?

Also, Possible cause is Corrupt Zoom Client or Background Service Crash

 

  • Uninstall Zoom

  • Restart your device

  • Install the latest Zoom Workplace version

  • Sign in before joining any meeting