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W
Newcomer
williamtona
Newcomer
August 24, 2022
Question

Zoom Audio Rate 48K

  • August 24, 2022
  • 2 replies
  • 3 views

I have asked Zoom support this a million times, every time they tell me to do this or that and it never works. 

 

Zoom used to record at 48K, but now it's at 32K. I'm on the PRO account, on a Mac Monterey 12.3.1. 

 

Anyone have any success changing the sample rate to 48K? 

      2 replies

      R
      Community Manager
      rn-zm
      Community Manager
      August 25, 2022

      Hi @williamtona are you referring to the Sample rate? Here is a bit of info on the Frequency sample rate being sent and received from our KB on Accessing meeting and phone statistics. Typically a sample rate in the range of 16 to 48kHz is acceptable. A higher frequency means better audio quality.

       

      Could you try opening Audio Midi Setup (mac only) > find your microphone > ensure the input format is what you desire. 

       

       

      W
      Newcomer
      williamtonaAuthor
      Newcomer
      September 2, 2022

      Thanks RN. I have done that and everything is as it should be, all set to 48,000 Hz. 

      P
      Newcomer
      poppytee
      Newcomer
      August 15, 2023

      I'm on a PC but experiencing the same thing. How would I adjust that on my PC running Windows 11? 

       

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