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Newcomer
November 13, 2023
Question

Zoom App Freezing

  • November 13, 2023
  • 0 replies
  • 2 views

I am having an issue with the Zoom App freezing and not responding.  This happens when I am not host, as well as if I have co-host.  No screen or video calls are happening, its just while sitting in a meeting room.  I work from home and must be on Zoom my entire 8 hour shift.  My zoom app freezes at least 10 times per shift.  I have no issues when I run Zoom through my browser.  I have 1000mb/s speed tested internet speeds with no packet loss and low ping.  I am connected to internet VIA ethernet and not using WiFi.  Zoom is added as an exception to my anti-virus.  Camera drivers and the Zoom App are both up to date.  No other programs are using my camera.  Any ideas what might be causing this?