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Newcomer
mopsanveteriner
Newcomer
October 25, 2021
Question

Youtube live stream sound problem

  • October 25, 2021
  • 2 replies
  • 1 view

We are trying to have a webinar and we have an interpreter but when we try to live stream on youtube, the interpreter cant be heard on youtube regardless of the selected language. the only account that is hrard on youtube is just another participant. Can you please tell us how to fix this?

    2 replies

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 25, 2021

    Hi @mopsanveteriner 

     

    The language selection I don't think carries over to the Live Stream.

     

    The language selection is your local choice - and the Live Stream is generated from the cloud, not from your local client.

    N
    Newcomer
    Nick6297
    Newcomer
    April 27, 2022

    In case it's useful to anyone, we had the same problem. People watching the YouTube stream couldn't hear the interpreters when they came over to the English feed to translate a non-English speaking member for the rest of the meeting. We found that if we start the interpretation feed, ensure the host has selected English, and then start the stream the problem was solved.

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