Why does my Zoom Automatically Mute me when I screen Share, and I can't unmute? | Community
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Newcomer
Willowsanders
Newcomer
March 6, 2023
Question

Why does my Zoom Automatically Mute me when I screen Share, and I can't unmute?

  • March 6, 2023
  • 3 replies
  • 6 views

My daughter is doing a zoom math class, it relies on her being able to share her screen and speak with the instructor.  We have a new Chromebook and every time she shares screen, it automatically mutes her, and the only way to unmute is to stop screen sharing.  I have had friends this has happened to as well.  Any Help? 

      3 replies

      S
      Newcomer
      StoptheChanges
      Newcomer
      March 19, 2023

      I am having the same issue. It is so irritating. I don't understand why zoom has decided to add such a useless feature. To add insult, you have to upgrade your account to a higher level in order to speak directly to someone.

      Zoom, when do you plan to answer this question.

        M
        Newcomer
        mitchejk6
        Newcomer
        March 31, 2023

        I have the same problem and can't find an answer. I have a windows hp chromebook.

        CarlaA
        Community Champion | Employee
        CarlaA
        Community Champion | Employee
        May 18, 2023

        Hi everyone! Apologies for the inconvenience this has caused. 

        We have created an article that goes over some troubleshooting steps to take when this issue occurs: Troubleshooting muted audio when sharing screen. Please let me know if it helps!

         

        Thank you, 

        Carla,
        Zoom Community Team

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