White screen when viewing shared screen | Community
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Newcomer
June 10, 2024
Question

White screen when viewing shared screen

  • June 10, 2024
  • 2 replies
  • 19 views

When in a Zoom meeting, I only see a white screen when another attendee is sharing their screen.  I have uninstalled, reinstalled, checked for updates.

2 replies

Newcomer
June 13, 2024

I have the same issue, any thoughts out there?

MGSR
Community Manager
Community Manager
June 19, 2024

Hello @mmcclurg01 

You can Use TCP connection for screen sharing (Windows, macOS, Linux): Enable this option if you can't see content on the shared screen, or when others can't see your content on the shared screen. 
On you desktop app, go to home > settings > Share screen > advanced.


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