Which data centers are opted-in by default on a paid account | Community
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Newcomer
October 3, 2025
Question

Which data centers are opted-in by default on a paid account

  • October 3, 2025
  • 1 reply
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Hi,

 

I have configured various accounts and found that one had almost all data centers opted-in, another was missing a few, and another had only two data centers opted-in. I don't know the reason for the difference, whether it was configured in the past, or because it was previously a free account. May I ask, assuming the user has never changed the setting, are all data centers opted-in by default on paid accounts? This is important because I have seen a user connected to a data center on the other side of the globe, which could have been the reason for two disconnections during an important meeting.

 

Thanks in advance for any help.

1 reply

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
October 16, 2025

No, and the selection can be different for each meeting ID.

If this works please click accept as a solution.