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Explorer
October 20, 2025
Solved

Where is my recordings

why all my recording conference GONE today? 

MGSR
MGSRAnswer
Community Manager
October 20, 2025

Hello @Alexandrfitness!


Welcome to the Zoom Community! We're glad to have you here.

We're sorry for the inconvenience. Our engineers have identified the issue, and it should now be resolved. Kindly refresh the app and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.

7 replies

Explorer
October 20, 2025

Почему я не вижу записи своих конференций ни одной 
При этом у меня в хранилище занято больше 8ГБ ?????

Верните мне записи я их не удалял 

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MGSR
Community Manager
MGSRAnswer
Community Manager
October 20, 2025

Hello @Alexandrfitness!


Welcome to the Zoom Community! We're glad to have you here.

We're sorry for the inconvenience. Our engineers have identified the issue, and it should now be resolved. Kindly refresh the app and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.

Translate
MGSR
Community Manager
Community Manager
October 29, 2025

Hi @Alexandrfitness!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

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Explorer
February 19, 2026

This problem was identified 3 months ago and it is still happening??????  I’m furious that I cannot find my recordings.  

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Newcomer
March 23, 2026

I can’t find mine either! Help ! I have 20 clients waiting!!!!

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Newcomer
April 27, 2026

 where we can find the recording for webinar today? I can’t find it even we have try to pro plan 

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