Where is my recording? Can I upgrade to access it? | Community
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Newcomer
January 17, 2022
Solved

Where is my recording? Can I upgrade to access it?

  • January 17, 2022
  • 4 replies
  • 10 views

With an unpaid basic account, where do I find zoom recordings that are not in the local recordings? The meeting was set to record to Local but it is not there. Will I need to upgrade in order to access a recording or should I assume the meeting has not been recorded?

    Best answer by rn-zm

    Hey @MobileNotary if locally recorded, you can find that recording in your Zoom desktop client, under 'meetings' 👉 'recorded' and you will see the locally recorded videos from there. You can also go to zoom.us/recording to see all cloud recording if available or the path for local recordings.

    4 replies

    rn-zmAnswer
    Community Manager
    January 21, 2022

    Hey @MobileNotary if locally recorded, you can find that recording in your Zoom desktop client, under 'meetings' 👉 'recorded' and you will see the locally recorded videos from there. You can also go to zoom.us/recording to see all cloud recording if available or the path for local recordings.

    Newcomer
    March 20, 2022

    Hi, I recorded a meeting when I was using my ipad, however I just got told that I would not be able to find it on the ipad unless I was using an upgraded ZOOM subscription. May I know if it gets stored anywhere on the IPAD? also if I upgraded my account, will I be able to retrieve the recording again? 

    Newcomer
    February 25, 2022

    Hi There @RN52_2 I am trying to retrieve a recording. I was a cohost at a meeting. I pressed record. Now, I can see the file in my documents but I can't open the file.  I don't know the best way to access it.  can you help?

     

    Ileana

    Community Manager
    February 25, 2022

    Hey @Ileanaw as suggested and if locally recorded, you can find that recording in your Zoom desktop client, under 'meetings' 👉 'recorded'. Were you not able to? 

     

    Newcomer
    February 25, 2022

    That is the problem. I don't see it in the desktop client. It is only in my documents.  I was a cohost on the Zoom. It wasn't my zoom. 

     

    Community Manager
    February 25, 2022

    Ah @Ileanaw, apologies, only the host can initiate a Local Recording. If another participant would like to record, the host will need to provide permission to that participant during the meeting which it sounds like the Host gave you co-host permissions, so you should be good there.

     

    What is the file type of the recording? If you go to https://zoom.us/recording/local is that the path of the recording where you see the file? 

    Newcomer
    February 25, 2022

    I got cohost permission to record.  the file is not in "Local Recording." It is in my documents.  But it doesn't allow me to click on the file. I can see it. 

     

    Newcomer
    February 25, 2022

     Above is the screengrab of the file. So I see it but can't access it.