When trying to livestream I get Invalid Parameters | Community
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T
Newcomer
ttsheldon
Newcomer
July 29, 2024
Question

When trying to livestream I get Invalid Parameters

  • July 29, 2024
  • 7 replies
  • 0 views

I am on my MacBook Air and cannot livestream anymore.
When I follow the new directions I get Invalid parameters

    7 replies

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    July 29, 2024

    Which streaming service are you looking to connect to, and what parameters are you passing?

    T
    Newcomer
    ttsheldonAuthor
    Newcomer
    July 29, 2024

    I am simply trying to stream zoom into my facebook group.   Each time I have tried once I click customer live streaming it takes me back to a zoom page that says invalid parameters

      J
      Newcomer
      Janet8
      Newcomer
      August 21, 2024

      Hello, Sorry I cannot help as I am looking for some help myself.  I went to my Setting but do not see any option to click on live streaming.   I have a PRO account.  Help. 

      C
      Community Champion | Employee
      colegs
      Community Champion | Employee
      July 30, 2024

      @ttsheldon - Facebook changed their APIs in April.  Have you updated your integration since then to reflect a custom livestream?

       

       

      T
      Newcomer
      ttsheldonAuthor
      Newcomer
      July 30, 2024

      I have.  Still getting invalid parameters

      C
      Community Champion | Employee
      colegs
      Community Champion | Employee
      July 30, 2024

      Unfortunately, without getting into your Facebook page and validating the parameters against what you have in Zoom, it would be impossible to identify why you are getting that error.  You might want to enter a support ticket with screen shots and the actual information to see if they can help you.

      T
      Newcomer
      ttsheldonAuthor
      Newcomer
      July 31, 2024

      Where do I do this?  How do I enter a support ticket?

       

      C
      Community Champion | Employee
      colegs
      Community Champion | Employee
      July 31, 2024

      @ttsheldon - in the upper right corner of your Zoom client, you should see a question mark in a circle.  Click on that and select 'Zoom Support'

       

      T
      Newcomer
      ttsheldonAuthor
      Newcomer
      August 14, 2024

      Hi I still have no resolution to this and it's becoming so frustrating.   My zoom client?  What is that?  I cannot find the zoom support ?

       

      C
      Community Champion | Employee
      colegs
      Community Champion | Employee
      August 15, 2024

      The Zoom client is the application that is running if you start Zoom from the Start Menu.  i.e., if you run Zoom without a browser.  If you have not installed the Zoom client, you can download and install it from zoom.us/installs.

       

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