When the host shared his screen I could not see it, only saw the host. | Community
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J
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Joie8
Newcomer
May 27, 2025
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When the host shared his screen I could not see it, only saw the host.

  • May 27, 2025
  • 2 replies
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I was on a webinar when the host shared his screen. I could only see it for a minute, then all I saw was the host. Through chat, I was told that others could see his screen share, even when I could not. I am unsure whether the host was using Meetings or Webinars. 

Best answer by storyhub

It is very important to know what device and OS is being used. Otherwise, we can not provide accurate results. As a guess it sounds like your device was showing the gallery view instead of the speaker view. Switching views usually resolves the issue.

If this works please click accept as a solution.

2 replies

storyhub
Community Super Champion | Customer
storyhubAnswer
Community Super Champion | Customer
May 28, 2025

It is very important to know what device and OS is being used. Otherwise, we can not provide accurate results. As a guess it sounds like your device was showing the gallery view instead of the speaker view. Switching views usually resolves the issue.

If this works please click accept as a solution.

J
Newcomer
Joie8Author
Newcomer
May 29, 2025

Thank you for your reply. I will pay attention to that next time.

I was on a mac mini with an Acer monitor.

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