When I make a sound with the bell that I hold in my hand then they don't hear the bell | Community
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Newcomer
October 31, 2024
Question

When I make a sound with the bell that I hold in my hand then they don't hear the bell

  • October 31, 2024
  • 2 replies
  • 0 views

Hello,

We have a problem with the ZOOM software. When I use ZOOM, everyone can hear me clearly and I can hear everyone.

When I make a sound with the bell that I hold in my hand then they don't hear the bell Such a problem calls out that I use the ZOOM program on the computer To verify this when I use ZOOM in the WEB interface then they hear the bell.

How do I solve the problem?

2 replies

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
November 2, 2024

Turn on "original sound for musicians" in audio settings.

CaspiAuthor
Newcomer
November 4, 2024

hi
Thank you for your answer
I did what you suggested, and it didn't help
Through the ZOOM software on the computer I did not hear the bell, and through the WEB interface I was able to hear the bell
This setting had no effect at all 😞
Any more ideas?

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
November 14, 2024

Sounds like your computer is filtering the audio at the OS level. Need to know make, model, OS version, internal or external mic, audio interface, etc. Or message me and we can look at the issue together.

CaspiAuthor
Newcomer
November 4, 2024

Thank you for your answer
I did what you suggested, and it didn't help
Through the ZOOM software on the computer I did not hear the bell, and through the WEB interface I was able to hear the bell
This setting had no effect at all 😞
Any more ideas?