What can basic users do when they are added in a multiple user pro account?

Forum|Forum|3 years ago
September 13, 2022
1 reply
2 views

Can basic users host meetings that are 2 hours long and record them at the same time?

Best answer by Bort

Hi @Charlene22

When users are added to a paid account, their abilities are determined by their license type. If they join the account but remain basic users, then they will have the same abilities as a basic user, such as being limited to 40-minutes for their meetings and only able to record locally. If they join the account and are assigned a paid license, then their meetings could last beyond 40-minutes and would be able to recording locally or to the cloud.

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

BortAnswer

Employee

Hi @Charlene22

When users are added to a paid account, their abilities are determined by their license type. If they join the account but remain basic users, then they will have the same abilities as a basic user, such as being limited to 40-minutes for their meetings and only able to record locally. If they join the account and are assigned a paid license, then their meetings could last beyond 40-minutes and would be able to recording locally or to the cloud.

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.