Weak Audio even at Maximum Volume Setting

Forum|Forum|4 years ago
September 26, 2021
1 reply
0 views

I have an iPad Pro. I can barely hear the voices of the other participants even when the volume is set to the highest. But the problem disappears when I turn off the microphone setting. I don’t have this problem with my other iPad.

Best answer by Rupert

Solved! The problem is with the case. After removing it I’m able to have a normal chat session. Thanks Rupert for your suggestion but I’m still unsure why the case is the problem because it was designed for the iPad Pro and the speakers are not blocked.

Great @Petyew

I am seen cases cause a problem a few times.

You may still want to try logging the Original Sound settings like I mentioned above. A different setting in Original Sound may affect the case being on or off. Worth a try.

Please Mark as Solution if this solved your problem.

Rupert

Community Champion | Customer

By when you "turn off the microphone setting" do you mean when you Mute yourself in Zoom?

Is your iPad in a case - if so, can you try it without the case on?

P

PetyewAuthor

Newcomer

I didn’t mute myself. It’s either I turn off the microphone and hear the conversation normally or turn back the microphone and hear a very weak audio from the speakers.