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nashikrc
Newcomer
March 24, 2023
Solved

we can't do Cloud recording

  • March 24, 2023
  • 3 replies
  • 28 views

WE CAN'T DO CLOUD RECORDING.

 

 

      Best answer by WencesUnzueta

      Hi nashikrc.

       

      You need to free up space on your storage or buy more storage, since you have exceeded the limit you have on your account.

      Each paid license you have in your account gives you 5GB and these are added up and totaled.

      3 replies

      WencesUnzueta
      Community Champion | Customer
      WencesUnzuetaAnswer
      Community Champion | Customer
      March 24, 2023

      Hi nashikrc.

       

      You need to free up space on your storage or buy more storage, since you have exceeded the limit you have on your account.

      Each paid license you have in your account gives you 5GB and these are added up and totaled.

        M
        Explorer
        martyg1111
        Explorer
        March 24, 2023

        I'm not asking for cloud recording space. I'm asking... How can I download a CSV or Excel spreadsheet of all registrants' names and email address for an upcoming Zoom meeting?

         

          WencesUnzueta
          Community Champion | Customer
          WencesUnzueta
          Community Champion | Customer
          March 24, 2023

          Sorry, I didn't see where that query was.

          You enter your Zoom web portal (www.zoom.us) in the ADMIN section, there is an entry called "Account management", click there and you will find the "reports" section. Once inside "reports" you select the "meetings" option, look for the meeting and you will be able to download the file you need.

           

           

           

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