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Newcomer
November 20, 2022
Question

Waiting Room Video

  • November 20, 2022
  • 1 reply
  • 1 view

Hi,

When customers see my Video I have uploaded in the waiting room it is always on Auto Mute. 

Can I turn off Waiting room video Automute?

 

Paul

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    November 20, 2022

    Hey, @Hyp4u,

     

    I think it's set to mute just so anyone that enters into the Waiting Room and clicks Play doesn't get automatically blasted with audio.  I get around this by putting a little arrow and text to the Unmute button on the video. 

     

    See my Waiting Room video here.