Waiting Room is greyed out in security | Community
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Newcomer
August 28, 2021
Question

Waiting Room is greyed out in security

  • August 28, 2021
  • 1 reply
  • 4 views

I am using my personal Zoom account. Have recently upgraded to a large meeting of 500 pax and realized my  Enable Meeting Room is grayed out. Was wondering if anyone can help me?

    1 reply

    Ohkawa
    Community Champion | Customer
    Community Champion | Customer
    August 29, 2021

    Hi,LP2

     

    Zoom's security policy requires some security settings, such as

     

    "Require that all meetings are secured with one security option
    Require that all meetings are secured with one of the following security options: a passcode, Waiting Room, or "Only authenticated users can join meetings". If no security option is enabled, Zoom will secure all meetings with Waiting Room. "

    I think you can change the waiting room by turning on the passcode setting