Waiting Room cannot be seen by hosts.

Forum|Forum|1 year ago
July 19, 2024
2 replies
5 views

Waiting Room enabled and participants in waiting room but Host cannot see waiting room.

Other

MGSR

Community Manager

Hello @mhmoman,

Welcome to the Zoom Community! We're glad to have you here!

Is the host using the waiting room on his personal meeting room?

I'll look forward to your response.

M

mhmomanAuthor

Newcomer

It is a pro account and yes using waiting room

MGSR

Community Manager

It's possible that the host is using a different meeting link than the one they intended to. To verify this, the host should go to their web profile, navigate to Settings > Meetings > Schedule Meeting, and check the "Use Personal Meeting ID (PMI) when scheduling a meeting" toggle.

If this solves your concern, click on Accept as Solution.

If you need further assistance, please let us know.

M

mhmomanAuthor

Newcomer

Host has enabled and has Pro Account

MGSR

Community Manager

Hi @mhmoman

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

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