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J
Newcomer
JMistry
Newcomer
December 3, 2021
Question

Waiting room bypass not working

  • December 3, 2021
  • 1 reply
  • 5 views

Hello to anyone who can assist.  I have edited the waiting room features by typing in the domain email address so that anytime there is a large meeting that involves our internal team and external guests, our internal team members are not in a waiting room.  However, they still seem to be placed in a waiting room and must wait for the host to join.  any insights as to why or what i am doing wrong?

    1 reply

    Ohkawa
    Community Champion | Customer
    Ohkawa
    Community Champion | Customer
    December 7, 2021

    Hi, JMistry

    Depending on the situation, the cause will be different.
    Are all the internal team members unable to bypass the waiting room?
    If some members are, they may not have signed in to Zoom before joining.

    If all members cannot bypass the waiting room, can the internal team members automatically move from the waiting room to the meeting when the host starts the meeting?
    If they can, it is possible that they are not checked to join before the host.

     

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