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Vision Pro Audio Cuts Out

Forum|Forum|2 years ago
February 6, 2024
9 replies
6 views

I have been trying to use the Zoom App for the Apple Vision Pro. However the audio consistently cuts out every 5 mins or so, where I can not be heard nor can others hear me. The only resolution is to leave the meeting and come back. There is also a Reddit thread on this as well so it is not just me. Thanks.

Best answer by villox

I opened a ticket with our enterprise support folks today and got the following:
"Zoom has acknowledged the bug and the fix is planned for Zoom client version 5.17.10. The tentative date for this release GA is February 25th."

V

villox

Newcomer

I'm having the same issue. Makes Zoom unusable.

O

ogw-quore

Newcomer

Same issue. I noticed that it happens pretty consistently when a notification comes through.

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villox

Newcomer

Have you tried turning off notifications while in a call to see if it helps?

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srasmussenAuthor

Newcomer

I tried that this morning, it did seem to last a little longer, but still cut out 4 times in a 30 minute meeting.

M

Mike0

Newcomer

Same issue here. I couldn't hear anyone on the call. It's a shame as the Discord compatible app on Apple Vision Pro works fine.

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shrop

Newcomer

Seeing the same. I will try leaving notification off for now. Good find. Seems like this is a bug that should be solvable.

S

shrop

Newcomer

Just had a call and I had no notifications on. Audio still dropped after 5-10 minutes so maybe it also happens for other reasons.

V

villoxAnswer

Newcomer

I opened a ticket with our enterprise support folks today and got the following:
"Zoom has acknowledged the bug and the fix is planned for Zoom client version 5.17.10. The tentative date for this release GA is February 25th."

S

shrop

Newcomer

Thanks for the update!

A

away

Newcomer

Same issue

L

lopezcalderon

Newcomer

same thing for me. It's really annoying.

J

jhutchinson

Newcomer

I also have the same issue. Looking forward to the update!

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L_Simon

Newcomer

Still having this issue, and showing no update available for visionOS.

Any chance we could get an update on when this is expected to hit?

P

Phil-S

Newcomer

Can someone pse give the accurate release date for this fix? Thx

L

L_Simon

Newcomer

Agreed.

To be clear, this bug makes the visionOS Zoom app almost entirely unusable for me. At best, I can keep Slack running on my laptop and switch into the visionOS app when I need to show someone my view - but only if it's of very short duration.

Otherwise, I'm completely unable to use the visionOS app for anything productive.

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