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E
Newcomer
eproofreader
Newcomer
October 6, 2021
Question

Virtual backgrounds on iPhone

  • October 6, 2021
  • 1 reply
  • 3 views

Ever since updating to Version 5.8.0 three days ago, I have been unable to add a photo background to my Zoom meetings on the iPhone. I have an iPhone 11 running version 14.6. Blur works, and tapping the + brings up my photos , but when I choose a photo, it does not add it as a background, and all my previous background photos have disappeared. Does anyone know a fix?

    1 reply

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    February 3, 2022

    @eproofreader 

     

    Sorry for the delay in getting back to you.  Before we investigate this further, can you tell me if the problem is still happening for you?

    S
    Newcomer
    sryoung12001
    Newcomer
    March 16, 2022

    Happens to me -and using iphone version 5.9.6

     
    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    March 16, 2022

    @sryoung12001 I am sorry to hear you are having this issue.  I just tested on 5.9.6 and did not have the issue.  Please confirm what version of iOS you are running.  Also , can you try rebooting your phone?  I have had a similar issue on my desktop client when I have not rebooted in a while, so not sure if something like that could be happening for you.

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