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tomg35
Explorer
Jul 10, 2021 10:23 AM UTC
Solved

Virtual backgrounds on ARM Windows Machines

Just installed Zoom, on a Windows ARM device.

 

Went to setup a virtual background and I'm directed to settings, to enable virtual backgrounds. Get to settings and backgrounds is enabled. I go back to the Zoom client and then says my device isn't compatible with virtual backgrounds?

Is there a workaround for this as virtual backgrounds can be a good privacy feature?

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    rn-zmAnswer
    Community Manager
    Jul 12, 2021 2:49 PM UTC

    Hey @tomg35 ! At this time, we do not support ARM-based processors for Windows, according to our Virtual Background prerequests at https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background. This idea can be suggested at zoom.us/feed.

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    Community Manager
    rn-zmAnswer
    Community Manager
    Jul 12, 2021 2:49 PM UTC

    Hey @tomg35 ! At this time, we do not support ARM-based processors for Windows, according to our Virtual Background prerequests at https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background. This idea can be suggested at zoom.us/feed.

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    tomg35Author
    Explorer
    Jul 12, 2021 3:24 PM UTC

    Thank you 

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