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Newcomer
December 16, 2022
Question

Virtual backgrounds

  • December 16, 2022
  • 2 replies
  • 5 views

I am using Windows 11 on a 2021 laptop. I enabled virtual backgrounds and selected one of the Zoom provided backgrounds (grass). When I get into a meeting and click the VIDEO icon it says Virtual Background but only shows blur or no blur. What should I do to get a virtual background? @JudyB1

2 replies

Newcomer
June 23, 2023

How to upload profile photo?

 

Community Manager
June 26, 2023

Hi @Silviaolopez suggest looking into the knowledge base article on Customizing your profile under Profile Picture 🙂

Community Manager
June 26, 2023

Hey @JudyB1 welcome to the community! Was curious if you were still running into Virtual background issues? I would ensure to doublecheck whether or not your desktop meetings the Zoom Virtual Background system requirements.

 

I would also double check your Zoom web portal settings at https://zoom.us/profile/setting to ensure that you have virtual backgrounds enabled. 

 

It would also help if you could share a screenshot on the issue you're facing! 🙂