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Newcomer
December 13, 2021
Question

Virtual Backgrounds

  • December 13, 2021
  • 1 reply
  • 17 views

When I try to set a virtual background, the system says "your devise does not support virtual backgrounds." Can anyone tell me how to solve the problems

 

    1 reply

    ZoomTestKitchen
    Specialist
    Specialist
    December 15, 2021

    Here's a helpful link for the requirements in order for your system to support Virtual Backgrounds. More than likely your system doesn't meet the hardware minimums.

     

    https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

     

     

    Jeff Widgren
    #ZoomTestKitchen

    Newcomer
    December 20, 2021

    Hello,

    Same issue and I meet all of the system requirements. Any help is appreciated however the article hasn't been useful for many of us unfortunately.