Virtual Background not included in my phone | Community
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New Member
June 21, 2026

Virtual Background not included in my phone

  • June 21, 2026
  • 2 replies
  • 25 views

Dear friend,

 

I can't change the virtual background and that function is not included in my phone. 

How can I proceed?

2 replies

Annie warner
Newcomer
Newcomer
June 21, 2026

Dear friend,

The Virtual Background feature may not be available on all mobile devices. Please make sure your Zoom app is updated to the latest version and check whether your device meets the requirements for virtual backgrounds.

If the option still does not appear, it is likely that your phone does not support this feature. In that case, you may need to use Zoom on a supported desktop or laptop device.

Best regards.

Newcomer
June 21, 2026

It may depend on your phone model and the version of the app you are using. Some devices do not support virtual backgrounds, or the feature may require an update. Hopefully someone can provide more details on the device requirements and available options.