virtual background not available. I have i7 930 | Community
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Explorer
mandc
Explorer
November 5, 2021
Question

virtual background not available. I have i7 930

  • November 5, 2021
  • 1 reply
  • 6 views

I cannot seem to get the virtual background to work.  I think I have the right  system requirements - i7-930.  I have enabled the virtual background setting on my account.  I have updated Zoom to the current update.  What else is wrong?  It keeps saying the system is not supported.

    1 reply

    M
    Explorer
    mandcAuthor
    Explorer
    November 5, 2021

    Ah Ha!  I seem to have answered my own question by turning on the 'use green screen'.  Now the virtual backgrounds are available to me.  I guess my computer doesn't support not using a green screen.  I'm a newbie!  hope this helps someone else.

     

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