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MrWalters
Newcomer
Newcomer
January 21, 2022
Question

Virtual Background is Grayed out on my Macbook Pro

  • January 21, 2022
  • 1 reply
  • 1 view

Virtual Background on my Macbook pro is Grayed Out, Ive downloaded the lastest version and its turned on in the account online, its still grayed out.  

 Help: waynewalters  at g

    1 reply

    ZoomTestKitchen
    Specialist
    Specialist
    January 21, 2022

    This is commonly because your computer doesn't meet the prerequisites to support virtual backgrounds. Here is a link to a document that provides the list of prerequisites.

    https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements


    MrWalters
    Newcomer
    MrWaltersAuthor
    Newcomer
    January 23, 2022

    My MacBook means and beyond suggested system requirements.

    MacBook Pro 2015, 2.7 Ghz duo-core is, 8GB memory. Big Sur 11.4 system

    Newcomer
    January 15, 2025

    Hello @MrWalters ,

     

    Did you ever get this fixed?

     

    I have a user with an M2 machine facing this exact issue. Thanks.