Virtual background doesn't work. | Community
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J
Newcomer
JessicaVlasova
Newcomer
March 7, 2022
Question

Virtual background doesn't work.

  • March 7, 2022
  • 1 reply
  • 5 views

Does anyone know why I can't use a virtual or blurred background on a basic plan? I used to be able to but the options disappeared. I have an apple mac with all the requirements needed to set up a virtual background. 

    1 reply

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    March 7, 2022

    @JessicaVlasova did you upgrade or change anything on the Mac lately?  If it was there, nothing has changed on the Zoom side regarding Blur and VB, so I am wondering if another change is conflicting with Zoom now.

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