Virtual background disabled in account settings, however participants still can use it? | Community
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Newcomer
EllyC
Newcomer
August 17, 2021
Solved

Virtual background disabled in account settings, however participants still can use it?

  • August 17, 2021
  • 3 replies
  • 18 views

Hi,

I have disabled the virtual background and video filters under settings, however when we start a meeting, all participants are still able to use virtual background except the host? Are there further settings that I missed out? Anyone has the same experience?

Appreciate your feedback.

      Best answer by Bort

      Hi @EllyC 

      Disabling Virtual Background on the Account level (and locking that setting) will only affect users who are on your account and are signed-in to that account when joining a meeting you host. Are you requiring your attendees to be authenticated when joining? If not, they could simply be joining outside of their account and thus still able to access that setting in the client. 

      3 replies

      Mint
      Newcomer
      Mint
      Newcomer
      August 17, 2021

      Me too.

      Bort
      Employee
      BortAnswer
      Employee
      August 17, 2021

      Hi @EllyC 

      Disabling Virtual Background on the Account level (and locking that setting) will only affect users who are on your account and are signed-in to that account when joining a meeting you host. Are you requiring your attendees to be authenticated when joining? If not, they could simply be joining outside of their account and thus still able to access that setting in the client. 

        S
        Newcomer
        skiznit
        Newcomer
        October 24, 2021

        Zoom: This needs to be fixed. As there are many many reasons why people might join not using their registered account, not to mention guests, there needs to be a way to completely disable using virtual backgrounds as an overall meeting setting. Backgrounds can range from mildly distracting to totally distracting to vulgar or inappropriate. Of course we can stop their video, but that drastic step wouldn't be necessary if it were disabled in the first place.  This is especially relevant when there is a guest presenter/speaker who has it enabled who thinks it is 'helpful'.

        Zoom: please give the host the ability to completely disable the virtual backgrounds for account AND non-account participants.

          Bort
          Employee
          Bort
          Employee
          October 25, 2021

          That would likely be a privacy issue, as you would be controlling the video settings of users you do not have authority over and could potentially reveal surroundings they do not want seen in a meeting. 


          You can certainly submit any product feedback by visiting our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team. Thanks!

            B
            Newcomer
            BobG01
            Newcomer
            November 12, 2025

            Thank you. That worked.

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