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J
Explorer
jerj
Explorer
October 7, 2021
Question

Virtual Background

  • October 7, 2021
  • 1 reply
  • 22 views

I have a virtual background video and I'm trying to download it.  I had a hard drive crash and lost the file.  It is still on one of my Zoom accounts, but I want to get it to my other account (i.e. download it to my hard drive so 

    1 reply

    C
    Community Champion | Employee
    Creola
    Community Champion | Employee
    October 8, 2021

    Hi @jerj ,

     

    I would try right clicking on the picture in the Zoom account to save it onto your computer.

    Hope this helps.

     

    Best regards,

    J
    Explorer
    jerjAuthor
    Explorer
    October 8, 2021

    Thanx for your suggestion.  I get no options/menus when I right click.  Is it maybe different on mobile?  I'm trying from my laptop and in the backgrounds portion of the settings.  Is it stored somewhere in the Zoom system files (and user accessible)?  It's not a huge thing...just a cool background I'd like to save if it's semi-doable.

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