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Newcomer
September 29, 2022
Question

Virtual background

  • September 29, 2022
  • 1 reply
  • 0 views

I'm having issues trying to use virtual background. I've set it up and have it turned on but keeps telling me to enable. its already enabled. I've signed out also and still no change. 

    1 reply

    Employee
    September 29, 2022

    Hi

     

    Kindly check if the settings is enabled at the account level and if the Laptop meets the minimum hardware requirements.

     

    Please find the links for setup and system requirements below.

     

    https://support.zoom.us/hc/en-us/articles/210707503#h_01ED77SXVP5NET5JX7TN099ZKH

     

    https://support.zoom.us/hc/en-us/articles/360043484511