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franco_w
Explorer
April 1, 2022
Question

Virtual background

  • April 1, 2022
  • 2 replies
  • 31 views

My Win 10 64-bit PC got i5 750 (4-core) still can't use virtual background....why? Please help. 

I've checked meeting setting is correct. It just show that my device is not support virtual background.

    2 replies

    IP-Man
    Community Champion | Employee
    IP-Man
    Community Champion | Employee
    April 1, 2022

    You could try a clean removal/uninstall of Zoom Application and then reinstall it again. This is to ensure that any corrupted files/config on the application is all completely removed before reinstalling.

    If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

    Explorer
    franco_wAuthor
    Explorer
    April 2, 2022

    same problem after uninstallation and restart then installed 5.10.1 again....

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