Virtual background

Hi

What help do you need? 

Please check below for the detail requirement :

Virtual Background requirements for Zoom desktop client Windows Image only without a physical green screen

• Zoom desktop client, version 5.2.0 or higher
• Windows 7, 8, and 10 (64-bit)
• Supported processors 
  • Intel i3 
    • 2 cores or higher
    • 5th generation or higher
  • Intel i5
    • 2 cores or higher
    • 3rd generation or higher
  • Intel i7
    • 2 cores or higher
    • 3rd generation or higher
  • Intel i9 
    • 2 cores or higher
    • 3rd generation or higher
  • AMD
    • 8 logical cores
    • 3.0Ghz or higher

Image only with a physical green screen

• Zoom desktop client, version 3.5 or higher
• Supported processors
  • Intel 2 cores with 2.0Ghz or higher (i5/i7 or AMD equivalent) processor
  • AMD Ryzen 5/7/9 or higher

Video without a physical green screen

• Zoom desktop client, version 4.6.4 or higher
• Windows 7, 8, or 10 (64-bit)
• Supported processors (720p background video)
  • Intel i5, i7, i9
    • 2 cores or higher
    • 6th generation or higher
    • Excludes Atom and Y series
    • Processor must have Intel GPU
    • OS must be Windows 10, 64-bit
• Supported processors (1080p background video)
  • Intel i5 
    • 4 cores or higher
    • 6th generation or higher
    • Excludes U series
  • Intel i7, i9, Xeon
    • 4 cores or higher
    • 4th generation or higher
  • Intel CPU with HD 620 integrated graphics requires the following:
    • Windows 10, 64-bit
    • Zoom client version 5.0.4 or higher
    • Driver version 26.20.xx.xx or higher
    • i7 2 cores; OR
    • i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
  • Other Intel processors
    • 6 cores or higher
    • 4th generation or higher
    • Excludes Atom and Y series
  • Non-Intel processors
    • 8 cores or higher with 3.0GHz or higher; OR
    • 12 cores or higher
  • AMD - Ryzen 5/7/9 or higher

Video with a physical green screen

• Zoom desktop client, version 4.6.4 or higher
• Windows 7, 8, or 10 (64-bit)
• Supported processors (720p background video)
  • Intel i5, i7, i9
    • 2 cores or higher
    • 6th generation or higher
    • Excludes Atom and Y series
  • Intel i5, i7, i9, Xeon 
    • 4 cores or higher
  • Other Intel processors
    • 6 cores or higher
    • Excludes Atom and Y series
  • Non-Intel processors  
    • 6 cores or higher with 3.0GHz frequency or higher; OR
    • 8 cores or higher; OR
    • AMD - Ryzen 5/7/9 or higher 
• Supported processors (1080p background video)
  • Intel i5 
    • 4 cores or higher
    • 5th generation or higher
  • Intel i7 
    • 4 cores or higher
    • 2nd generation or higher
  • Intel i9, Xeon
    • 4 cores or higher
  • Other Intel processors
    • 6 cores or higher
    • Excludes Atom and Y series
  • Non-Intel processors
    • 8 cores or higher with 3.0GHz frequency or higher; OR
    • 12 cores or higher; OR
    • AMD - Ryzen 5/7/9 or higher

macOS Image only without a physical green screen

• Zoom desktop client, 4.6.0 or higher
• macOS version 10.13 or higher
• Supported processors
  • Apple M1  
  • i5 - 2 cores or higher, 6th generation or higher
    Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher
  • i7 - 4 cores or higher, 4th generation or higher

Image only with a physical green screen

• Zoom desktop client, version 3.5 or higher
• Supported processors
  • Apple M1 
  • 2 cores, 2Ghz or higher (i5/i7 or AMD equivalent)

Video without a physical green screen

• Zoom desktop client, version 4.6.4 or higher
• macOS 10.13 or later
• Supported processors (720p background video)
  • Apple M1 (Macbook Air and Pro)
  • Intel i5 
    • 2 cores or higher
    • 6th generation or higher
    • macOS 10.14 or higher
  • Intel i5, i7, i9, Xeon
    • 4 cores or higher
  • Intel i7, i9, Xeon
    • 2 cores or higher
    • 6th generation or higher
  • Other Intel processors 
    • 6 cores or higher
    • Excludes Atom and Y series
  • Non-Intel processors 
    • 8 cores or higher
• Supported processors (1080p background video)
  • Apple M1 (Macbook Pro only)
  • Intel i5 
    • 4 cores or higher, 5th generation or higher; OR
    • 2 cores, 7th generation or higher, and 2.0Ghz or higher
  • Intel i7 
    • 4 cores or higher
    • 2nd generation or higher
  • Intel i9, Xeon 
    • 4 cores or higher
  • Other Intel processors
    • 6 cores or higher
    • Excludes Atom and Y series
  • Non-Intel processors
    • 8 cores or higher

Video with a physical green screen

• Zoom desktop client, version 4.6.4 or higher
• macOS 10.9 or later
• Supported processors (720p background video)
  • Apple M1 
  • Intel i5, i7, i9 
    • 2 cores
    • 6th generation or higher
    • Excludes Atom and Y series
  • Intel i5, i7, i9, Xeon
    • 4 cores or higher
  • Other Intel processors
    • 6 cores or higher
    • Excludes Atom and Y series
  • Non-Intel processors
    • 8 cores or higher
• Supported processors (1080p background video)
  • Apple M1 
  • Intel i5 
    • 4 cores
    • 5th generation or higher
  • Intel i7
    • 4 cores or higher
    • 2nd generation or higher
  • Intel i9 and Xeon
    • 4 cores or higher
  • Other Intel processors
    • 6 cores or higher
    • Excludes Atom and Y series
  • Non-Intel processors
    • 8 cores or higher

Linux

• Zoom desktop client, version 2.0 or higher
• 2 cores, 2Ghz or higher (i5/i7 or AMD equivalent) processor
• A physical green screen 

Hope it helps! please like and mark this as solution so whenever someone has the same question this content will help.

Hi, 

What help do you need?

Hi, 

Just make sure your hardware match the specification for that :

Virtual Background requirements for Zoom desktop client Windows Image only without a physical green screen

• Zoom desktop client, version 5.2.0 or higher
• Windows 7, 8, and 10 (64-bit)
• Supported processors 
  • Intel i3 
    • 2 cores or higher
    • 5th generation or higher
  • Intel i5
    • 2 cores or higher
    • 3rd generation or higher
  • Intel i7
    • 2 cores or higher
    • 3rd generation or higher
  • Intel i9 
    • 2 cores or higher
    • 3rd generation or higher
  • AMD
    • 8 logical cores
    • 3.0Ghz or higher

Notes:

• When comparing your processor with the requirements below, the generation of your processor can be determined by the first digit (or two) of the processor number, while the remaining 3 digits are the model number. For example, an Intel i7-6700 is the 700 model of the 6th generation of i7 processors. 
• Virtual background without a green screen is not supported when utilizing the desktop client within a virtual environment. 
• The blurred background option is only available for the Windows and macOS desktop clients, as well as the Android and iOS mobile apps. Desktop clients must meet the "Image only without a physical green screen" requirements. 

Hope it helps! please like and mark this as solution so whenever someone has the same question this content will help.

@Ansh, can you share the generation and number of cores of that Intel i3 you have in your system?

I have an Intel(R) Celeron(R) CPU J3455 @ 1.50GHz  and dont see this on the list. anyone know if it's compatible? Zoom desktop client 5.9.3

My Win 10 64-bit PC got i5 750 (4-core) still can't use virtual background....why? Please help.

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