Video stopped for all and scheduled meetings gone | Community
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K
Newcomer
kja
Newcomer
August 25, 2022
Question

Video stopped for all and scheduled meetings gone

  • August 25, 2022
  • 1 reply
  • 0 views

Our account was working fine last week.  When we tried to have a scheduled meeting this week, none of us could see our video and our clients couldn't see us.  On top of that, all my recurring meetings have disappeared.  I have uninstalled and reinstalled the client but nothing has changed.

 

    1 reply

    J
    Newcomer
    Jameswalter
    Newcomer
    August 26, 2022

    If you attempt to join or start a meeting that no longer exists, you may encounter an error message stating: “This meeting ID is not valid.” This means that either the meeting session has been deleted by the host or the non-recurring meeting has expired (scheduled timeframe has passed).

     

    Hope this helps,
    John

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