Video Scrambling

I recently updated your program on my laptop.  Since then the video starts scrambling across the top of my head the videos of the others in the meeting and it is in black and white.  Once it starts it will not stop.  I have deleted your program from the laptop and reinstalled, but it keeps doing the same thing.  It also happens to others on their laptop that meet in the same meeting.

I hope you can find the reason or a solution.  My computer is around 6 years old, but I recently also had a system update as well.  I have a Toshiba running on Windows 10.

Thank you.