video quality very poor

Forum|Forum|1 year ago
August 19, 2024
1 reply
0 views

I am a teacher. When I am alone the video quality is good and when my students join the class the video quality will decrease. I am using a zoom pro account. What is the reason for this?

Other

F

Frank_TB

Community Champion | Customer

Hello,

There are various factors that can affect your local or cloud recording, including the number of participants and meeting settings. You can refer to the table provided for the resolution of your local or cloud recording.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066421

Regards

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