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Newcomer
May 2, 2023
Question

video quality

  • May 2, 2023
  • 1 reply
  • 5 views

I have the Pro version.  I have attempted all of the lighting and other video settings; my image on the video is still grainy or fuzzy; blur background is not chosen.  I tried to use immersive view for background; only the art gallery is somewhat clearer but such a small image and less conducive to how I want my meetings to be arranged.  Is there any resolution?  Any suggestions?

    1 reply

    ZoomTestKitchen
    Specialist
    Specialist
    May 2, 2023

    I would recommend submitting a ticket to Zoom support requesting them to enable 720 HD for your account.


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