Video now using Teams ~how do I stop this? | Community
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Newcomer
December 6, 2024
Question

Video now using Teams ~how do I stop this?

  • December 6, 2024
  • 1 reply
  • 1 view

As of today Zoom has decided to default to the Teams video which is useless to me. 
I have had a meeting today where I could see and hear the other person but they could only hear me.

Please help! 

1 reply

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
December 7, 2024

Sounds like your webcam is not selected and turned on in Zoom.

To select your webcam on Zoom, you can follow these steps:
1. Sign in to the Zoom desktop client.
2. Click on your profile picture or initials in the top-right corner.
3. Select Settings.
4. Go to the Video tab to confirm that the video preview is working.
5. If you have multiple cameras connected to your device, you can choose the specific webcam you want to use for Zoom meetings in the video settings.