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Newcomer
March 1, 2023
Question

Video issues

  • March 1, 2023
  • 1 reply
  • 0 views

When starting our last meeting, there was a very quick pop up that talked about some animation was on and said where to go to turn it off.  Unfortunately, the instructions turned off too soon.  If you laugh or move, the screen reacts and moves around.  Definitely not professional.  How do I turn this off?

    1 reply

    Newcomer
    March 2, 2023

    How to troubleshoot video and camera problems on mobile
    Attempt to start your video by tapping Video.
    Check if any other applications are already using the camera.
    Check that Zoom has permission for the camera.
    Uninstall and reinstall the Zoom app.

     

    Regards,

    Diana