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Newcomer
January 2, 2026
Question

Video issues

  • January 2, 2026
  • 1 reply
  • 4 views

People cannot see me during video meeting even if my camera is turned on. Can someone help me solve this issue?

1 reply

hoodee23
Employee
Employee
January 5, 2026

Hi Francis76,

Thank you for joining the Zoom Community! 


Please follow the steps in this KB, Troubleshooting camera issues during a meeting, to check your video settings, ensure the correct camera is selected, and verify that no other applications are using your camera. 

If you’ve already tried the steps and the issue continues, please submit a Technical Support Ticket so our engineers can help further. Here's the link to contacting our Support Team.

Thanks!