Video in Zoom app not working | Community
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Newcomer
October 25, 2024
Question

Video in Zoom app not working

  • October 25, 2024
  • 11 replies
  • 23 views

My video is not working on the zoom application, I am on a lenovo yoga running windows 11 with the latest zoom workplace application downloaded. My windows 11 os is up to date and my drivers are up to date. The Zoom application does have access to video in my privacy selection. My camera is working, I am able to use my camera with google meets and with zoom via my chrome browser. I have tried to uninstall and reinstall the application and I receive the same result. I also receive a message that pops up and says " Virtual Background is Still Loading, Start Video Anyway?" This message also pops up after I have removed the background, which is a an image, to not having an image at all. Not sure what else to do here. 

11 replies

Newcomer
July 17, 2025

Hi all, 
I am running Windows 11 on a Dell PC Intel Core 7 and zoom Version 6.5.6 (9328). 
I am seeing the same behavior.
When I attempt to use my video when joining any video, I receive a dialog that says " Virtual Background is Still Loading, Start Video Anyway?
The video never displays.
This only starting happening a few days ago.
I have restarted my PC repeated as well as reintalled zoom.
Any ideas?