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Newcomer
November 27, 2021
Question

Video from external source

  • November 27, 2021
  • 2 replies
  • 11 views

Hi,

our problem: we do have a very weak internet connection via an antenna outside pointing to a mobile antenna „nearby“ (8km).. our upload ends up between 0,04 to 0,6 Mb/s. In 2021 talking about 5G this is really nothing! But that‘s life in germany 😉

 

My wife has to organize web meetings with zoom and somehow it works, even with her camera on. But when she tries to show a video to the customers it stops working: they just see a still image..

 

My question: would it somehow be possible to give zoom an external link to a video (be it on youtube or on our own webserver) and to let zoom play this video to the viewers? This way our restricted upload would not be a hurdle anymore because the webserver (or youtube) do have enough bandwidth 🙂

 

Just a thought, but I did not find anything in the documentation, so I guess it is not possible. But maybe I overread it?? Thanks for any input!

 

All the best - Hannes

    2 replies

    Newcomer
    November 28, 2021

    Hello Hannes,

    I don't believe your request is currently an option with Zoom.  As your device (computer/Tablet/Phone) is the source of the content (video) being shared Zoom is not aware of the external originating sources (Web server/YouTube).  

    Zoom best practices for sharing video may help improve the experience if you are able to implement any of them.

    - Have the video/recording locally stored

    - Minimum bandwidth (1.5 Mbps upload)

    - Updated Zoom client

    - Optimize video sharing options 

     

    Sharing & Playing Videos: https://support.zoom.us/hc/en-us/articles/360051673592-Sharing-and-playing-a-video

     

    Regards: ZoomBulla

    Newcomer
    December 20, 2021

    My internet connection is very pure every time but still while I am doing a conference meeting it looks very weak. Kindlyhelp me to fix this error or whatever it is.