Video Filters

Forum|Forum|2 years ago
November 21, 2023
4 replies
23 views

Hello all zoomers,

I am writing this with deep and utter profound sadness that the video filters have seemingly been removed without prior notice and provocation. It makes me just visibly frustrated at the lack of forethought on behalf of the tech support that they would do such a thing to the community. What am I missing? I am not as upset as my satirical message may have lead one to believe, but I am filled with snark today because the Zoom Support (and I use the term support loosely in this case) isn't as foretelling and forthcoming as one might have expected.

Video

Best answer by ZoomVA

Hi @rhuntrjns if video filters are no longer showing as available for you, as a first troubleshooting step please double check the minimum requirements to use video filters and ensure that your setup meets these, including the global minimum version of Zoom being installed on your device.

ZoomVAAnswer

Community Manager

Hi @rhuntrjns if video filters are no longer showing as available for you, as a first troubleshooting step please double check the minimum requirements to use video filters and ensure that your setup meets these, including the global minimum version of Zoom being installed on your device.

R

rhuntrjnsAuthor

Newcomer

There is no visible button on the meeting settings via your website portal to toggle video filters on/off.

i live in a region in which it should be available and they disappeared

J

JodiS

Newcomer

I am having this issue too. Did you figure out how to fix it?

R

rhuntrjnsAuthor

Newcomer

It's completely vanished from settings. everything is up to date and I've read others experiencing the same issues.

ZoomVA

Community Manager

If your system and client version meet all of the requirements and filters are turned on in settings, a couple of other possibilities are that the administrator for your account, if that is not yourself, has turned off filters at the account level. Or, you may be in an area/region where they are not supported. Not all Zoom features are available in all regions.

R

rhuntrjnsAuthor

Newcomer

There is no visible button on the meeting settings to toggle on/off. I live in a region in which they should be visible. Thanks

M

mrhappy99

Newcomer

Hello Zoom? Unresolved issue here...

C

cp4905

Newcomer

Same issue. Worked well for months, then just disappeared...

E

ExDC

Newcomer

Chicago happens to be one of the regions where video filters are unavailable, unless you are on an enterprise account that allows them, or use a VPN to put you somewhere else. Even with the update this month that fancies up the display controls, we still don't have video filters (or avatars, BTW). I applied the update over the weekend while I was in Boston and had video filters for my time there, but once back in Chicago, they (and the avatars) were gone.