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Newcomer
February 7, 2023
Question

Video doesn't show

  • February 7, 2023
  • 2 replies
  • 12 views

I just got off a Zoom meeting and the participants could hear me but they couldn't see me. Everything looked normal on my end. I could see me and all of the other participants but all they could see was a black box w/ my name is it.

 

    2 replies

    Newcomer
    February 7, 2023

    Click System Preferences. Select Security & Privacy. Scroll down and click on “Camera” Make sure that the box next to Zoom is checked under “Allow the apps below to access your camera.

    Community Champion | Employee
    February 7, 2023

    Hello there,

     

    Steps to troubleshoot:

     

    https://support.zoom.us/hc/en-us/articles/7246725403277-Troubleshooting-camera-issues-during-a-meeting

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.