Video didn't finish rendering, still available? | Community
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Newcomer
Peter_A
Newcomer
March 10, 2022
Solved

Video didn't finish rendering, still available?

  • March 10, 2022
  • 2 replies
  • 2 views

Hello.  A meeting that I has hosted was finished and the video recording was rendering, when I accidentally quit the application.  Is there any way to still get a copy of the recording?

 

Greetings,

Peter

      Best answer by rn-zm

      Hey @Peter_A, suggest looking into the KB on Troubleshooting local recording issues and follow up on How to troubleshoot a failure to convert a local recording

      2 replies

      crchan123
      Employee
      crchan123
      Employee
      June 28, 2022

      Hi @Peter_A! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, can you let me know if you recorded onto your local computer or to the cloud? 

        A
        Newcomer
        Arshadasg69
        Newcomer
        December 29, 2022

        No not any more 

        R
        Community Manager
        rn-zmAnswer
        Community Manager
        December 8, 2022

        Hey @Peter_A, suggest looking into the KB on Troubleshooting local recording issues and follow up on How to troubleshoot a failure to convert a local recording

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