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Newcomer
March 10, 2022
Solved

Video didn't finish rendering, still available?

Hello.  A meeting that I has hosted was finished and the video recording was rendering, when I accidentally quit the application.  Is there any way to still get a copy of the recording?

 

Greetings,

Peter

    rn-zmAnswer
    Community Manager
    December 8, 2022

    Hey @Peter_A, suggest looking into the KB on Troubleshooting local recording issues and follow up on How to troubleshoot a failure to convert a local recording

    3 replies

    crchan123
    Employee
    Employee
    June 28, 2022

    Hi @Peter_A! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, can you let me know if you recorded onto your local computer or to the cloud? 

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    Newcomer
    December 29, 2022

    No not any more 

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    rn-zmAnswer
    Community Manager
    December 8, 2022

    Hey @Peter_A, suggest looking into the KB on Troubleshooting local recording issues and follow up on How to troubleshoot a failure to convert a local recording

    Translate