Question
Video/access issues
I recently acquired a new zoom account, however when the meeting is being pulled up, it states that my account needs an update, asks me to contact the IT admin (I have no idea who that is since this is a personal account), and redirects me to a "Join Using Browser" button. When I click on this, it takes me to the room, but I feel there is a better or more normal way to access.
Also, there is not an area in my account or profile that indicates an upgrade is needed. Additonally, I cannot screen share and see the participants at the same time, which will not work for me.
Please lmk what steps I need to update, and to remedy the screen share feature.
Thank you