Hello. I have been recording to cloud zoom of my team meetings or my own meeting for a training video. Unfortunately, when I download the video, it shows up in a very low quality, often 640x350 resolution or lower and it nearly looks pixilated. How can I fix this?
Please consult the article below for more info on recording quality:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066421
Most likely, you do not have 1080p enabled on your account (formerly "Group HD", now "Meeting HD" - apologies that Zoom does not maintain their customer-facing documentation in an even remotely competent cadence).
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