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Newcomer
December 9, 2023
Question

Users with basic license taking up recording space.

Hello,

 

I was analyzing the recording usage and I found that the host of some of the meetings are basic users which I haven't added to our users. Could it be because they were assigned host role by one of our licensed users? 

Thanks & regards,

Ranjith

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
December 11, 2023

Welcome to the Zoom Community, @D116TM/Ranjith.

 

Cloud Storage is not available to Basic accounts, only to Local Recordings can be saved.  Can you provide some specific details on how this report you're looking at was generated?

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